Customer Experience
Google my business reviews - what are they and how do I get them?

If you own a local business, you probably have your location on Google Maps. This virtual location is driving traffic to your business, so it's important to be aware of it and know how to take control. Google provides a free service, that does exactly that called Google My Business. Google My Business is an online platform that allows business owners manage how they are viewed online.

If you haven't already, make sure to claim your business with Google.

Businesses that are verified on Google Maps are considered to be twice as reputatable as non-verified businesses.

Follow the link below to see step by step instructions by Google.

Add or claim your business listing - Google My Business Help

Your Google My Business Account allows you to interact with your customers, and it's important that you do!

26% of consumers say that it is important to respond to reviews

Other features of Google My Business include the ability to add photos, hours, and street address.

Now, you have a Google My Business account, so how do you get new reviews?

The easiest way to get new reviews is to just ask! You could copy and paste a text message to each individual client, but that would be time consuming! Or you could try using our SAAS platform.

Chekkit provides the easiest way to ask your customers for a review. Simple paste their phone number in the dashboard, and voila! Chekkit takes care of the rest!

Another way we help you get new reviews is with a promotion. Customers can text a special keyword to your number and get a coupon sent straight to their phone.

To learn more call 1-888-919-7719 or visit us at www.chekkit.io.

Author:
Emily
June 20, 2025

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Blog /

Customer Experience

Google my business reviews - what are they and how do I get them?

Emily

June 20, 2025

If you own a local business, you probably have your location on Google Maps. This virtual location is driving traffic to your business, so it's important to be aware of it and know how to take control. Google provides a free service, that does exactly that called Google My Business. Google My Business is an online platform that allows business owners manage how they are viewed online.

If you haven't already, make sure to claim your business with Google.

Businesses that are verified on Google Maps are considered to be twice as reputatable as non-verified businesses.

Follow the link below to see step by step instructions by Google.

Add or claim your business listing - Google My Business Help

Your Google My Business Account allows you to interact with your customers, and it's important that you do!

26% of consumers say that it is important to respond to reviews

Other features of Google My Business include the ability to add photos, hours, and street address.

Now, you have a Google My Business account, so how do you get new reviews?

The easiest way to get new reviews is to just ask! You could copy and paste a text message to each individual client, but that would be time consuming! Or you could try using our SAAS platform.

Chekkit provides the easiest way to ask your customers for a review. Simple paste their phone number in the dashboard, and voila! Chekkit takes care of the rest!

Another way we help you get new reviews is with a promotion. Customers can text a special keyword to your number and get a coupon sent straight to their phone.

To learn more call 1-888-919-7719 or visit us at www.chekkit.io.

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Chekkit has minimized the number of phone calls we have and have to make daily. Customers love texting, and we can get get things done a lot quicker with a simple text, then leaving voicemails and talking on the phone. This software saves us hours per day making phone calls, and following up with estimates.

Nadia

Head of business development.
WaterDown Collision Repair

Results

10% Revenue increase
Reviews increased from 180 to 1k+

Chekkit changed our business 10 fold. It's one of the most affordable options for business texting and CRM. We have a property management company and with that there are many message received that we respond the same too. We love Chekkit's option to build templates for a quick and easy response. 10 stars!

Kayla Sharp

Director of Property Management
at All 3 Realty

Results

Improved results by 10x
Company savings on CRM

When we loaded Chekkit on to our website we saw a 30% increase in appointment volume just by being reachable by text and not forms or calling. Being able to setup appointment via text instead of waiting to call or waiting till after work has made our appointment setting process more accessible to the modern homeowner.

Kyle Benoit

Marketing director at Bordner Home Improvements

Results

30% increased bookings
Google reviews from 200 to 1.2k

Chekkit has been GREAT! We have sold 18 hot tubs (189k) in the last 7 months as a direct result of interactions using Chekkit’s website chat on our website and by allowing our customers to text us. We are tremendously pleased with your company and the results!

Chris Ogden

Owner/GM, Time Machine Hot Tubs

Results

Sold 18 hot tubs in 7 months
Increased sales though text chat

Chekkit has been a game changer for our business! The two-way texting feature has saved us countless hours when it comes to reaching out and following up with our customers. Instead of playing phone tag or dealing with lengthy email chains, we can connect with customers instantly and efficiently. The ability to maintain constant contact with both current and potential customers has helped us improve our service and responsiveness. We couldn't be happier with the results.

Brent West

Director of Operations at
Braswell & Sons

Results

Saved countless hours