Updates to Pipeline: Pipeline updated to a Kanban board, allowing users to easily track, manage, and organize tasks for improved daily workflow and efficiency.

Message Sequence: Chekkit’s Message Sequences automate follow-ups to nurture leads, delight customers, and grow your business. Create personalized text or email workflows that send at the right time—like quote reminders, appointment updates, or review requests—so you can stay connected and never miss an opportunity.

Campaign Upgrade: The new Campaigns update lets you create campaigns directly from your contact list—select multiple contacts and start sending personalized messages instantly, saving time and simplifying outreach.

Dark Mode: Chekkit’s new Dark Mode provides a sleek, eye-friendly dashboard that reduces glare and eye strain, improves focus, and keeps all features fully accessible—perfect for low-light or late-night use.

Customer Notes Upgrade: Chekkit’s Notes upgrade transforms notes into threaded team conversations, letting you store files, add photos, leave reactions, and tag users for clear, organized, and collaborative communication.

Chekkit Redesign: Chekkit has undergone a complete redesign, giving both the dashboard and website a fresh, clean, and modern look. The updated interface is sleek and user-friendly, making navigation intuitive and workflows smoother. With improved layouts, clearer visuals, and streamlined access to key features, the redesign enhances the overall user experience, helping teams manage communication, tasks, and campaigns more efficiently than ever.

CRM: Chekkit’s CRM lets you manage opportunities, quotes, jobs, and invoices all in one place. Stay organized, track progress, and streamline workflows to close deals faster and keep your team and customers aligned.

Calendar: Chekkit’s Calendar makes scheduling effortless, letting you plan jobs, appointments, and team reminders all in one place. Automated notifications and updates keep both you and your team on track, reducing missed tasks and improving coordination. With a clear, centralized view of your schedule, managing daily operations and staying organized has never been easier.

Customer Hub: Chekkit’s Customer Hub lets clients easily view opportunities, manage tasks, and request updates, streamlining communication and keeping everyone on the same page.

Online Booking: Chekkit’s Online Booking lets customers easily schedule services while providing all the information you need upfront, streamlining workflow and improving efficiency.

Mobile App Redesign: Chekkit’s mobile app redesign offers a polished, user-friendly interface with improved performance, making it faster and easier to manage messages, tasks, and customer interactions on the go.

Pricing Update: Chekkit’s pricing update makes powerful business tools more accessible than ever. The former Basic plan at $99 is now Business for just $25, while the former Premium plan at $199 is now Business Pro for $149. This new pricing provides the same robust features at a lower cost, helping businesses of all sizes get more value and streamline their communication, CRM, and automation needs.

Reminders: Chekkit’s Reminders let you set alerts for yourself and your team, ensuring tasks, deadlines, and follow-ups are never missed while keeping workflows organized and efficient.

Bugs: Various bug fixes for certain account setting

Customer List: Updates to customer list to help improve the user experience and organization.

Automated Response Update: Introduced department-based automated responses in TextChat, allowing customized replies per department instead of a single default message.

Bugs: Various bug fixes for certain account setting

Groupchat Update: Update Groupchat to allow users the ability to remove and delete messages in a Groupchat conversation.

Enhanced Navigation UI: Added icons to the Settings page navigation and introduced a mobile-friendly navigation layout for improved usability and accessibility.

Save Image to Camera Roll: Added the ability for users to save photos directly to their camera roll, removing the need to take screenshots.

Bugs: Various bug fixes for certain account setting

Reactions: Added the ability to add a reaction to a Groupchat message within a conversation.

Bugs: Various bug fixes for certain account setting

Added AI to Business Messenger: Chekkit’s Business Messenger now includes AI integration, allowing you to enhance and optimize your messages with intelligent suggestions. Craft more effective, personalized communication quickly, improving engagement and response rates.

Video Chat Upgrade: Start a video chat call by using the new button in the dashboard.

Global Search for Teams: Enjoy more improvements to the search bar within the dashboard.

Add Details / Misc. and note to Contacts Page: While uploading contacts to your dashboard, you can include notes and details to the conversation details.

Mobile App UI Updates: We've polished our mobile App to make it more efficient, and intuitive. Your favourite feature, now better than ever!

Chekkit Feedback Form UI Updates: Our feedback form is now enhanced with a responsive design, ensuring seamless usability.

Chekkit Opt-in Webform: Now you will be able to have your customer opt-in for messages from your business with the new opt-in webform located in your Settings.

Enterprise / Multi-location Dashboard Make managing your multiple businesses even easier by using the built-in Multi-location dashboard.

Desktop Notifications for Web: With our new desktop notifications for the dashboard, you'll see a little green dot when we post product updates, news, and alerts!

Add Facebook Block Button: You will be able to block a contact that is communicating with you using Facebook under the Conversation Details.

Premium Textchat: Add Premium Textchat to your account and open advanced customization options for your Textchat widget.

Integration Dashboard: Set up custom integrations based on events from your POS or partner app.

Departments: Set departments for your Textchat widget, so customers can send messages to a specific group of people. e.g. Support or Sales

Instagram: Integrate your Instagram Business account with Chekkit to receive your direct messages in your Chekkit dashboard.

Template variables: Place new variables in your templates to make sending messages to your customers even easier. Now available:

• ((first_name)) = customers first name
• ((me)) = user sending message
• ((business)) = business name
• ((full_name)) = customers first and last name
• ((full_me)) = full name of user

Web form integration: Integrate your web forms with Chekkit so that your forms will send the results of a submission to your dashboard.

Shopkeeper Integration: New integration with the Shopkeeper point of sale. Send a general sms message or a review invitation from Shopkeeper.

Upgraded Smart Replies: Added a feature for smart replies so that they will stop sending in a conversation once a user replies.

Upgraded template sorting: Added sorting by name and date in the templates dashboard.

Contacts: See all of your contacts and filter by Name, Phone, Tag, and more to find a specific contact or group of contacts. Export all your contacts with one click.

Smart Replies: Automate your messages using Smart Replies by creating triggers that our system will look for and send your custom response.

Integrations with Google Analytics and Tags Manager: No Zapier required! Use out of the box.

Scheduled messages: The SMS message scheduler allows you to schedule messages to be sent in the future.

Messenger analytics: New analytics to track the channels messages are coming from and which team members are sending out messages.

Google Business Messages: Chekkit has a new integration with Google Business Messages. Once set up, messages from Google Search and Maps now come in to your messenger. Contact customer support to try out this new integration.

Upgraded custom review sites: Add unlimited custom review sites and customize the color of the buttons on your review page.

Review Response Templates: Save common review responses in review response templates. Use them in the review tab when responding to new reviews from Google and Facebook.

Tagging / Categorization: Users can tag a conversation with as many tags as they want. On the side-bar they can filter to see all conversations with a given tag. This new feature now makes it easier to keep track of conversations with an overall theme.

Improved Questionnaire: Users can now create more than one questionnaire. The improved dashboard gives the user the ability to flip between questionnaires and view the responses to individual questionnaires.

Whitelabel app: New whitelabel app - Business Messenger Pro, for our reseller clients that uses their brand color and logo.

Messenger upgrade: Improved the load more button on the Messenger page.

Zapier Upgrades: Upgraded to partner status with the integration software Zapier.

Camera Upgrades: Take pictures directly within the Chekkit App.

Share Conversations: Get a quick link to share your customer conversations with your team.

Mobile UI Overhaul: After hearing feedback on how our user's use the mobile App, we made some improvements to the general flow of the app.

Chekkit Pay: This product allows you to send and receive payments directly though Chekkit, making it easier and faster to complete your business transactions.

Video Chat: We added video chat so you can start video calls and screen-share directly through Chekkit.

Textchat Widget Improvements: We upgraded the look and feel of the Textchat widget.

Send video in mobile app: We added the ability to send videos in the mobile app.

Tool tips and pictures: We added pictures and tool tips that lead to help centre articles for more clarity and usability of the platform.

Multi-language Review Requests: We just updated our review request templates to include a language option, so all of the review request screens / emails will contain instructions in the selected language.

Template Improvements: We updated the templates yet again, this time to make it easier to add custom fields to your template, such as the customers name, or the name of the user sending the template.

Conversation Notes: Option to add internal notes for each conversation, communicate internally with staff and easily save sent links for future use.

Sent Message Tracking: Track which employee sent which response within new conversations

Assign Conversations: New messages received can now be assigned to specific users and receive notifications from assigned conversations.

Textchat Icons: We added a new option to the setting page which can change the current chat icon.

New Settings: Updated the interface for the Settings page, splitting the settings into specific groups.

Create New Users: Admins are now able to create and edit new users!

Employee Leaderboard: Updated to keep track of which employee sent the most review requests. Now available from the "Leaderboard" menu item.

Bugs: Various bug fixes for certain account setting

Feedback: We added the option to request feedback from your customers when sending review requests.

Reviews Widget: Display your latest reviews on your website with our Review Widget!

Competitor Dashboard: We now search for your nearest competitors and automatically add them to your competitor list.

Reviews: We added even more review integrations - Homestars and DealerRater have joined!

Feedback: Collect anonymous feedback from your customers to learn the truth about your business. Ask your customers customized questions and the answers they give are presented on a dashboard for your team to learn from.

Custom Images: Customize your review invitation image to be whatever you like. Our designers can help you design the perfect image that matches your brand's style and theme.

Search: Search for customers by phone OR name now. Quickly bring up your latest conversations with any customer.

Integration: Added new review integration partners.

Bugs: Fixed display issues that affected small screens.

Templates: Create personalized review invitation templates, message templates, out-of-office templates, reminder templates from the messenger dashboard.

Multi-account Support: Managers of multiple locations can now switch between accounts with the click of a button!

Facebook Messenger: Facebook Messenger added to list of messenger connections. Any message received through your Facebook page will be forwarded to your Chekkit dashboard for your team to handle.

Integration: Added new review integration partners.

Bugs: Various bug fixes for certain account settings.

Redesign: Redesign of the review dashboard.

Redesign: Redesign of the Textchat dashboard.

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